Frequently Asked Questions

Each piece is carved, cast, or hand-finished by our team of skilled artisans in our atelier in Rajasthan, India. We work in small batches using Indian marble, travertine, solid brass, and aluminum. Most of our stone is sourced from remnant slabs — high-quality material that would otherwise go to waste. Variations in shape, finish, and surface detail are part of the handmade process.

Not exactly. Natural stone varies in veining, tone, and surface detail from slab to slab, so no two pieces are identical. Brass and aluminum may also have subtle shifts in surface finish. If you have a preference for a particular look, add a note at checkout and we'll do our best to accommodate, though exact matches are not guaranteed.

Yes, and that's intentional. Marble may absorb oils and develop a natural patina over time. Brass oxidizes and deepens in color with age and touch. These are normal processes that reflect the life of the object. You can polish brass with a gentle metal cleaner to restore brightness if you prefer.

Marble and stone: Wipe with a soft, damp cloth. Use mild soap and water for stains. Avoid harsh cleaners and acidic substances like lemon or vinegar, which can etch the surface.

Brass: Wipe with a soft, dry cloth. Polish with a gentle metal cleaner to restore brightness, or let it age naturally.

Aluminum: Low maintenance — simply wipe clean with a soft cloth.

Our marble pieces are suitable for dry foods like fruit, bread, and nuts. Avoid prolonged contact with acidic foods. Metal pieces are for decorative or dry use only.

Many of our objects are made in small runs tied to a specific stone lot. Some designs can be reproduced, but others are available only once. When the stone is gone, it's gone. Whether a sold-out piece returns depends on stone availability. Sign up for our newsletter to be notified of restocks and new drops.

Our vintage collection is carefully sourced to align with the materials and aesthetic of our own work. These pieces carry marks of age and patina that are part of their character. All vintage sales are final.

In-stock items typically ship within a few business days. Transit time depends on your location and carrier. A tracking number is provided once your order ships. We ship internationally — local duties or taxes may apply.

Items requiring fabrication range in timeline, often 4-5 weeks for final delivery. Timeline will be confirmed upon placing a custom order.

It means the item is currently in stock and can leave our studio within a few days of ordering.

Anastasio Home accepts returns and exchanges for 14 days from purchase. Returns will incur a flat rate shipping cost of $15 and a 10% restocking fee. Exchanges are always complimentary. Fees waived for returns for store credit.

To start a return, email hello@anastasiohome.com.

If your order arrives damaged, email photos to hello@anastasiohome.com upon delivery and we'll arrange a replacement or refund.

Yes. Add our complimentary gift wrapping at checkout. You can also include a handwritten note by adding your message in the order notes.

Yes. We offer custom stone and metal work for residential, commercial, and hospitality projects. Contact us with your specifications and we'll let you know what we can produce.

Yes. For trade, send a copy of your resale certificate to hello@anastasiohome.com to be set up with a discount code.

For wholesale inquiries, fill out our Wholesale Interest Form and we'll be in touch.

Yes. We work with hotels, restaurants, and hospitality brands to design and produce custom marble and metal objects at volume pricing. Learn more here.

Yes. We offer full-service design and production for brands looking to release heirloom-quality objects under their own name. Learn more here.